save zip file on your PC or Mac
Use the software only on this specific Renault car. Do not install it on another car.
Unzip the downloaded archive on your PC or Macdownload 7-zip if you don't have that application
copy the unzipped R-LINK folder to your empty USB stick (FAT 32 format / 8-32 GB)
plug this USB stick onboard using the front USB port and wait during installation.
The access to and use of the Renault Multimedia site requires RENAULT to collect certain data, in particular personal data, which may allow the direct or indirect identification of a natural person within the meaning of applicable French and French legislation. Personal data are processed by RENAULT, in its capacity as data controller, in accordance with these regulations. The identification number of your vehicle (VIN), personal data concerning the vehicle, is essential to enable the User to download this update. RENAULT shall take appropriate physical, technical and organisational measures to ensure the security and confidentiality of personal data, in particular to protect them against loss, accidental destruction, alteration and unauthorized access. The personal data may be disclosed for the purpose mentioned above to the legal persons of the RENAULT Group, its partners and service providers, to the extent necessary for the performance of the tasks entrusted to them. In accordance with the regulations in force, the User has a right of access to the data concerning him as well as the right to ask to be corrected, to update or to suppress, the inaccurate, incomplete or outdated data and 'To oppose, subject to proof of a legitimate reason, that the data concerning him be processed by contacting the Customer Relations Department - RENAULT SAS - 92109 Boulogne-Billancourt Cedex. This opposition may, however, cause RENAULT to be unable to provide the service subscribed.
Monday, Tuesday, Wednesday, Thursday, Friday from 9:00 to 17:30
Wednesday : 10 AM till 17.30 PM. Please retrieve your R-LINK 2 software version before calling us, it will help us provide you a better support. You can find the version in your R-LINK2 Settings screen.
*Standard network rates apply from mobile or landline phones.